AI is earning its keep in parts of behavioral health operations. For the care managers and social workers who meet with patients every month, it isn’t there yet, according to Corey Cronrath, DO, chief medical officer and chief technology officer of Nashville, Tenn.-based Mental Health Cooperative. MHC is an integrated healthcare organization with 12 locations across the state that serves individuals with severe mental illness. Over the last couple of years, it has put AI to work in its contact center, its revenue cycle and its prescribers’ visits. The harder… Originally published in Becker’s Hospital Review. Read More
Where AI is paying off in behavioral healthcare — and where it still falls short
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